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Cafe Manager / Floor staff / All rounder

Start: 4 Nov, 2024 Where: Alexandria, NSW Type: Full time Pay: On application

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JOB DESCRIPTION

Seeking experienced, reliable and friendly floor service staff to join our team to play a key role in ensuring the success of our venue. As a member of our team, you will be responsible for delivering exceptional service to our guests across all our service areas, predominantly the cafe and restaurant.

  • Manage staff
  • Cultivate a welcoming and friendly atmosphere, providing attentive and personalised service to build and maintain regular customer base.
  • Building a rapport and efficient communication to ensure seamless flow of service. 
  • Making educated and personalised recommendations to guests, with the ability to upsell.
  • Anticipating customer needs and ensuring their satisfaction throughout their experience.
  • Processing payments and operating the POS system effectively.
  • Delivering exceptional customer service to our regular clientele. 
  • Eye for details and efficiency.
  • Maintaining a high standard of presentation and cleanliness of service areas, adhering to stringent hygiene and safety protocols.

RECOMMENDED SKILLS/EXPERIENCE

All-rounder
Waitstaff
Cafe Manager

Please note: You should have a minimum 2 years previous experience in the above or similar roles.


REQUIREMENTS

  • Permitted to legally work in Australia
  • A current Responsible Service of Alcohol (RSA) certificate
  • 2 yrs experience as a Floor Staff/ Waitress/ All rounder in the Food & Beverage Industry

 

Join the team and be part of a dynamic and dedicated group of professionals who are passionate about cafe culture & coffee. If you are ready to showcase your service skills and be an integral part of building a reputation as a destination cafe, apply now.



Interview required

Induction/onboarding required prior to starting role